Business Insights Supervisor

Posted Friday, January 16, 2026 at 7:00 a.m.

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI & automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The Supervisor for the Business Insights team at IntouchCX is responsible for leading a team of Reporting Analysts while maintaining hands‑on involvement in data analysis. This role focuses on driving performance, fostering the development of key technical and leadership skills within the team, and ensuring high‑quality reporting and insights for both the internal team and clients. It demands a balance of leadership, technical expertise (particularl...