Business Intelligence Analyst

Job Summary:
The Business Intelligence Analyst is responsible for transforming data into actionable insights that drive strategic decisions. This role ensures data accuracy, develops dashboards and reports, and collaborates with cross-functional teams to support business performance and operational efficiency.Key Responsibilities

• Perform manual updates as needed
• Design and maintain dashboards and performance metrics to support key business decisions.
• Adhere to reporting deadlines and deliver timely, accurate reports.
• Establish and maintain effective communication with Operations and team members to resolve issues and meet expectations.
• Develop and maintain data models, reporting systems, automation processes, and BI dashboards.
• Manage Freshdesk tickets, ensuring SLA compliance and timely resolution.
• Upload raw data into BI tools promptly and accurately.
• Develop reports using QuickSight and other BI platfor...