HG
Posted:
March 01, 2026
Location:
Quezon City, Metro Manila, Philippines
Job Description
- Lead end-to-end delivery of complex IT initiatives (ramp-ups, ramp-downs, transitions, site transfers, and new client onboarding), aligned to approved implementation plans.
- Manage multiple concurrent workflows and Operation governances to meet or exceed IT service delivery KPIs and SLAs.
- Support IT Project Management, Pricing, and RFP requirements by providing technical inputs and solution alignment for new and expanding accounts.
- Act as the primary IT SPOC for clients, operations, and internal IT teams, ensuring clear communication and expectation management across all delivery phases.
- Facilitate weekly and monthly service and project governance reviews with HGS clients and Operations
- Assist in internal and external audit engagements as IT representative, coordinating evidence, remediation actions, and control improvements.
- Strengthen ownership and accountability across IT service delivery through strong mastery and enfo...
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Job Type:
Full-time
Location:
Quezon City, Philippines
Posted:
March 01, 2026
Deadline:
April 10, 2026