Business Manager, Merchant Services

This role is responsible for building and managing strategic relationships with key merchants, ensuring a positive and productive partnership that drives transaction volume, optimizes revenue, and strengthens customer loyalty. The responsibilities involves identifying and onboarding new merchants, maintaining existing relationships, and delivering a high level of service to support the merchant's business growth through various payment solutions. The ideal candidate will have strong communication skills, industry knowledge, and a deep understanding of merchant acquiring and payment processing.

Key Responsibilities:

Relationship Management

• Build and maintain strong, long-term relationships with key merchants, serving as their primary point of contact for all acquiring-related needs.
• Conduct regular business reviews with merchants to understand their requirements and ensure they are fully satisfied with the services provided.
• Proac...