Business Operations Leader GBS

Reporting to the Director of Process Excellence, in the global business service organization (GBS) , the Business Operations Leader GBS is responsible for overseeing day-to-day service center operations, ensuring consistent delivery of high-quality, compliant, and efficient shared services. This role combines strategic leadership, people management, and operational excellence, with a strong focus on continuous improvement and customer satisfaction.



Reporting to the Director of Process Excellence, in the global business service organization (GBS) , the Business Operations Leader GBS is responsible for overseeing day-to-day service center operations, ensuring consistent delivery of high-quality, compliant, and efficient shared services. This role combines strategic leadership, people management, and operational excellence, with a strong focus on continuous improvement and customer satisfaction





+ Lead and manage all site-leve...