Home / Jobs / Business Operations Manager at Reeds Africa Consult
Posted:
March 02, 2026
Location:
Kenya, Kenya, Kenya

Job Description

Job Description

Key Responsibilities and Tasks

  • Oversee the general operations of the company, ensuring effective planning and utilization of manpower, materials, tools, and equipment for optimal service delivery across sites.

  • Set clear goals, targets, and expectations for all team members, including supervisory staff, and track their performance against operational KPIs.

  • Regularly meet with clients to understand expectations, agree on service level agreements (SLAs), and monitor key performance indicators (KPIs) to ensure satisfaction.

  • Attract, mentor, and support team members by fostering a culture of training, motivation, and engagement that aligns with company values.

  • Manage contractual budgets and ensure financial performance aligns with organizational targets, including cost management and revenue tracking.

  • Ensure workforce planning is aligned with operational needs by maintaining a p...

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    Job Overview

    Job Type: Full-Time
    Location: Kenya, Kenya
    Posted: March 02, 2026
    Deadline: April 11, 2026