Job Description
New Flyer is North America's heavy‑duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at
POSITION SUMMARY
The Business Operations Manager collaborates with the NABC Operations Leadership Team to coordinate and align customer care activities using data‑driven insights. The role focuses on improving data visibility, process consistency, and financial accountability to support proactive operational management. Responsibilities include planning and tracking Acceptance plans, supporting warranty spending oversight, ensuring timely and accurate bid submissions, and driving cross‑functional alignment to optimize performance and minimize financial risk.
WHAT YOU WILL DO
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