Business Process Analyst – US Healthcare

Position: Business Process Analyst – US Healthcare  Location: Gurugram, India (with US travel requirements)  Experience: 3-6 years  Domain: US Healthcare (Credentialing & Enrollment focus)  Role Overview  Seeking a Business Process Analyst specializing in healthcare credentialing and enrollment to support client onsite projects and internal product development initiatives.

This hybrid role combines client-facing process optimization with strategic contribution to proprietary healthcare technology solutions.  Key Responsibilities  Onsite Project Delivery (30-40% time):  Document current-state credentialing and enrollment workflows at client locations  Create detailed SOPs for provider credentialing, payer enrollment, and maintenance processes  Conduct stakeholder interviews with credentialing coordinators, medical staff offices, and administrators  Map complex multi-payer credentialing requirements and timelines  Facilitate process improvement workshops focused on credentiali...