Business Process Associate I

Job Description
Responsible for providing accurate data entry necessary to the needs of the organization and its clients.
Responsibilities
Data Entry
Encodes information into various automated systems by adhering to Crawford's standard operating procedure (SOP) with regards to data entry
Checks data initially entered for accuracy and completeness
Communicates with concerned person/s to request additional information or to confirm for corrections if necessary
Complies with the given turnaround time to accomplish the entry of information into the system
Business Process Support
Routes certain processes to other Business Process Associates if needed or as assigned
Responds to any queries regarding matters of work in a customer-oriented approach
Refers matters beyond limits of authority and expertise to immediate superior for direction
Upholds the Crawford Code of Conduct by protecting the confidentiality of information
Performs variety of administrat...