Business Process Manager HMS/HCL (m/f/d)

One factor is equally crucial to the success of global freight, passenger and cruise fleets: the schedule! As a member of our Hellmann Marine & Cruise Logistics teams, you will ensure that ships set sail on time with optimized supply chains.

Location: Niendorfer Straße , Norderstedt | Reference no.: P | Employment type: permanent Your tasks:

You develop new, innovative and automated solutions to improve process quality and efficiency

You are responsible for the analysis, definition and design of requirements and business cases for handover to IT

You work closely with all product owners for audits, process reviews, training and governance

You are responsible for defining KPIs with all product owners and monitoring compliance with them

You will be responsible for training and coaching end users, including the continuous development of training content and methodology for the software developed in-house

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