Business Process Owner for HCPs, Customer Experience

Are you ready to define and own our global processes for how we work with the Health Care Professionals in an increasingly digitized MedTech company? Do you thrive at the intersection between strategy, technology, and execution? 

In our newly established Service Operational Excellence team, we are responsible for establishing and managing our global ways of working. As part of our new commercial strategy, we will grow our business by delivering new digital services and tools for our Sales organization and Healthcare Professionals (HCPs). As the owner of our global commercial processes, you will ensure that global processes get defined, optimized and supported by digital improvements according to our strategy.

This role of Business Process Owner for HCPs sits in the intersection between Process Owners in our top markets, Customer Experience team and DDIT. The role takes outset in optimizing our operations in the top markets and establishing efficient global proce...