Business Process Senior Associate

We’re looking for Business Process Senior Associates to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests and transactions productively and accurately to meet Service Levels set by the management with the business unit.

Position Responsibilities:

• Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
• Attain Mastery of Business Unit Policies governing the transactions being processed
• Report all system issues that may affect the operations
• Such other duties and functions as assigned by Operations Management

Required Qualifications:

• Bachelor’s degree holders: At least 1 year of relevant back-office experience preferred (e.g., data entry, document processing, administrative support)
• Undergraduates (minimum 1 year completed): At least 1 year of relevant back-office experience required
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