Business Process Senior Associate

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us

As the Business Process Senior Associate for Deal Desk, you will perform data entry and research in various systems and tracking tools. You will apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. You'll assess and resolve non-standard and standard issues or problems and seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

Position Responsibilities

• Create accounts, quotes, order forms, using the team's applicable tool and platforms

• Manage contracts and ensures client billing setups are correct

• Update billing profiles and revenue mappings...