Business Processing

Job Purpose
Co-ordinate activities and support services within the Business Processing and compliance operations maintaining prompt, efficient and effective operational support.
Key Responsibilities
Process all policies new and renewal as per SLA and within the set guidelines.
Preparation of data upload files- Benefit set up and Member upload files and ensure set up of correct benefits for each corporate schemes and Retail policies.
Process all claims from service providers, sort out invoices with reconciliations issues shared by finance (stuck invoices within the process, resubmissions).
Process all reimbursements as per SLA.
Process all endorsements as per SLA.
System testing, validation and continuous innovation on processes and training of colleagues as required from time to time.
Performing Quality assurance on captured claims ensuring reduced reconciliation challenges and that business does not suffer any loss from fraudulent claims.
Ensure customer ...