Business Support Assistant

DSV
Full-time Pilipinas, Pilipinas Other-General
Posted:
March 04, 2026
Location:
Pilipinas, Pilipinas, Philippines

Job Description


Job Req Number:
Time Type: Full Time

 Specific Tasks and Responsibilities: 

Freight Forwarding Control Tower - APAC MEA

  • PO's follow up. Proactive action with the Schenker branches (from cargo AVL to POD) to make sure that TAT will be respected
  • Daily monitoring and tracking of shipping orders within Carla
  • Update of statuses, milestones, reason codes (QCT)and reconciliation for order management.
  • Control of activities and coordination between internal parties (Schenker) and external (DHL, vendors, repair shops, suppliers)
  • First escalation and recovery assistance (Investigation) -Ensure TMS to be in full compliance by the origin and destination
  • Parcel Services - Shipments orders, drop shipments* from AFI vendors, repair shops located in Asia and ROW*
  • Create shipments and edit labels (DHL+)
  • Update Carla, Monitoring and tracking using my DHL+ application
  • Claims management
  • Reporti...
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    Job Overview

    Job Type: Full-time
    Location: Pilipinas, Philippines
    Posted: March 04, 2026
    Deadline: April 13, 2026