BUSINESS SUPPORT SUPERVISOR RBS

SGS
Full-time Bogotá, Bogota Supervisors of Office and Administrative Support Workers
Posted:
June 06, 2026
Location:
Bogotá, Bogota, Colombia

Job Description

Job Description

Primary Responsibilities:

  • Troubleshoots and corrects daily disruptions to productivity.
  • Ensures that GBS provides a high level of service to the Affiliate operations based on the Statement of Work.
  • Manages the staff operations and administration for the GBS program, including optimizing shift schedules, according to GBS requirements and Affiliate needs.
  • Proactively manages performance, throughput, utilization, and quality via established KPIs, alerting program leaders of deficiencies in a timely manner.
  • Main GBS point of contact for Affiliates regarding all operational issues.
  • Specific Responsibilities:

  • At all times, complies with SGS Code of Integrity and Professional Conduct, HR policies, Health & Safety, and Quality Assurance policies and procedures.
  • Maintains a working knowledge of all processes and procedures being supported by assigned GBS teams.
  • Participates ...
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    Job Overview

    Job Type: Full-time
    Location: Bogotá, Colombia
    Posted: June 06, 2026
    Deadline: July 16, 2026