Business Systems Analyst at Manulife

Join Manulife’s US Retirement Technology team as a Senior Business Systems Analyst. This hybrid position involves analyzing workflows and implementing business solutions that enhance efficiency.
In this role, you will delve into workflow analysis and collaborate closely with Business Operations to identify improvement opportunities. Your task will be to document problems, develop creative solutions, and ensure the successful implementation of changes across processes. You will also articulate business needs into clear, actionable user requirements.
Key Responsibilities:
• Document and analyze workflow procedure issues
• Create data-driven solutions for business needs
• Facilitate implementation of recommended process changes
• Translate user requirements into actionable stories
• Conduct review sessions to ensure clarity and approval
Requirements:
• Over 5 years of Business System Analyst experience
• Expertise in analysis principles and technological syst...