Business Systems Analyst

BerryWorld South Africa is seeking an analytical, detail-oriented Business Systems Analyst to support system enhancements, optimise business processes, and ensure effective coordination among business teams, IT, and external software vendors. The role is central to managing technology demand, documenting requirements, and overseeing the delivery of system improvements that enable operational efficiency.

Key Responsibilities:

• Coordinate and prioritise system and software enhancement requests.
• Conduct business analysis and translate needs into functional and technical specifications.
• Manage small system changes as mini projects, including testing and deployment coordination.
• Provide 2nd-line systems support and troubleshoot application, data, and performance issues.
• Conduct data validation and analysis using SQL or BI tools.
• Support integration between operational systems and reporting/analytics platforms.
• Facili...