Business Systems Engineer II - Support

We’re hiring a Business Systems Engineer with 3+ years in technical support / systems engineering who can troubleshoot issues, support users, and build automations (Python/SQL). Experience with tools like Zendesk, Front, Salesforce, or similar platforms is a big plus.

• Fixed broken integrations
• Debugged scripts at odd hours
• Helped users while juggling multiple tickets

…this role is for you.

• Issue Resolution: Diagnose and resolve technical issues, from user issues to system issues like failing Python scripts or integrations.
• Systems Engineering: Develop & maintain automation and integration in Front, Zendesk, and other applications using internal tooling along with SQL and Python, ensuring robust performance and reliability.
• User Support: Serve as the primary contact for support inquiries related to our Support Ecosystem.
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