Business Systems Engineer Ii - Support

Open to LATAM candidatesWorking hours: US Central TimeWe're hiring a Business Systems Engineer with 3+ years in technical support / systems engineering who can troubleshoot issues, support users, and build automations (Python/SQL).
Experience with tools like Zendesk, Front, Salesforce, or similar platforms is a big plus.If you've ever:Fixed broken integrationsDebugged scripts at odd hoursHelped users while juggling multiple tickets...this role is for you.
------------------------------What the Candidate Will Do:Issue Resolution: Diagnose and resolve technical issues, from user issues to system issues like failing Python scripts or integrations.Systems Engineering: Develop & maintain automation and integration in Front, Zendesk, and other applications using internal tooling along with SQL and Python, ensuring robust performance and reliability.User Support: Serve as the primary contact for support inquiries related to our Support Ecosystem.Ticket Management: Log all support r...