Business Transformation Lead at Lightspeed

Lead transformative initiatives as a Business Transformation Lead with Lightspeed in North America. Engage in strategic development and drive cross-functional projects to secure executive support.

In this pivotal role, you will identify opportunities and build business cases that link transformation efforts to clear business value. You'll maintain accountability for program success from inception to execution while collaborating with Product & Technology, Finance, and Operations teams. Navigate organizational complexities and drive consensus among stakeholders to ensure project viability.

Key Responsibilities:
• Diagnose root causes and assess strategic relevance of opportunities
• Present and advocate for transformation initiatives to senior leadership
• Maintain accountability for end-to-end program delivery and outcomes
• Elevate and resolve risks acting as a proactive problem solver
• Support junior staff in developing busines...