Cafe Manager

We are seeking an experienced and dedicated Cafe Manager or Supervisor to lead the front-of-house operations at our taiwanese dessert cafe in Damansara Height Kuala Lumpur. The successful candidate will be responsible for delivering an exceptional guest experience while effectively managing the daily operations and service team.

Key Responsibilities

• Oversee and manage daily cafe operations to ensure efficiency and high service standards.
• Lead, train, and supervise front-of-house staff to maintain a refined and professional dining environment.
• Cultivate strong relationships with guests by delivering personalised and memorable service.
• Ensure strict compliance with local health, safety, hygiene, and licensing regulations.
• Handle customer relations and resolve any service issues promptly.
• Work closely with the accounts team on administrative tasks, budgeting, and performance reporting.
• Take initiative in resolving...