Café Manager

Cafe Operations Manager

We're looking for an experienced and hands-on Operations Manager to oversee the daily running of our cafe and lead our team toward excellence in both service and operations. This role is ideal for someone who's passionate about F&B, enjoys creating efficient systems, and thrives in a fast-paced, people-focused environment.

What You'll Do:

• Oversee daily cafe operations to ensure smooth service flow and high customer satisfaction
• Manage, train, and motivate the front-of-house and barista teams to uphold quality and consistency
• Monitor inventory, ordering, and supplier coordination to ensure stock accuracy and cost efficiency
• Implement and maintain SOPs for service, hygiene, and safety standards
• Manage staff scheduling, attendance, and performance reviews
• Handle customer feedback and resolve operational issues promptly and professionally
• Support marketing and promotional initiatives ...