Cafe Supervisor

Key Responsibilities

In this role, you will:

1. Sales and Customers Service Maintain a profitable reputable café, that is:

Handle cash transactions honestly, efficiently, and accurately.

• Assist in the supervision of the profitable café.
• Assist the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.
• Maintain an efficient, friendly service standard at all time.
• Politely answer the telephone and customer questions.
• Respond proactively to prevent and resolve customer service situations.
• Handle all drink and food items during preparation safely.
• Sell and serve baked goods and miscellaneous food items to customers.

• Verbally receive and call back customer orders in a friendly manner. So as to meet and exceed sales targets, and surpass customer's expectations on each occasion.

• Store Operations Maintaining efficient and ...