Cafe Supervisor

Key Responsibilities

In this role, you will:

1. Sales and Customers Service Maintain a profitable reputable café, that is:

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Handle cash transactions honestly, efficiently, and accurately.

• Assist in the supervision of the profitable café.

• Assist the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.

• Maintain an efficient, friendly service standard at all time.

• Politely answer the telephone and customer questions.

• Respond proactively to prevent and resolve customer service situations.

• Handle all drink and food items during preparation safely.

• Sell and serve baked goods and miscellaneous food items to customers.

• Verbally receive and call back customer orders in a friendly manner. So as to meet and exceed sales targets, and surpass customer's expectations on each o...