Café Supervisor

Operational Management:
*Ensure smooth daily operations of the café.
*Monitor the preparation and presentation of food and beverages to maintain quality standards.
*Oversee inventory levels and coordinate with suppliers for restocking.
*Address and resolve customer complaints promptly and professionally.
*Ensure compliance with health and safety regulations.

Staff Supervision:

*Train and mentor café staff, including baristas and kitchen personnel.
*Create and manage staff schedules to ensure adequate coverage.
*Monitor staff performance and provide constructive feedback.
*Foster a positive and collaborative team environment.

Customer Service:
*Ensure all customers are greeted warmly and served efficiently.
*Promote a welcoming atmosphere that enhances the overall customer experience.
*Implement initiatives to boost customer satisfaction and retention.

Financial Duties:

*Handle cash, including opening and closing pro...