Calgary Zoo Retail Services Leader

Take charge of guest experiences as the Permanent Part-Time Retail Services Team Lead at the Calgary Zoo. Oversee operations and enhance visitor connections through exceptional service.
In this pivotal role, you will lead the Retail Services team, ensuring high levels of customer satisfaction and operational efficiency. Your expertise in retail will create lasting memories for visitors while managing equipment rentals and ride safety.
Key Responsibilities:
• Provide high-level guest service and support
• Supervise rental booth operations and clean equipment
• Operate rides, following safety guidelines
• Assist with inventory management and merchandising
• Lead staff training and facilitate meetings
Requirements:
• A High School Diploma is necessary
• At least two years of retail experience desired
• Strong communication and team management skills
• Comfort in fast-paced settings and problem-solving
• Must be able to lift heavy objects and work var...