Call agent

Recruiter:
Deka Minas Pty Ltd
Job Ref:

Date posted:
Thursday, February 26, 2026
Location:
Johannesburg, South Africa
SUMMARY:
POSITION INFO:
Position: Call Centre Agent
Location: Germiston, Johannesburg
Date: 25 February 2026
We are looking for a reliable and professional Call Centre Agent to join our team. This hybrid role combines client-facing call centre work with field-based driving tasks, making it ideal for someone who can bridge office strategy and on-the-ground execution.
Key Responsibilities:
Handle inbound and outbound calls professionally, including debt collection
Conduct field visits and client follow-ups
Plan and optimise daily routes using navigation tools
Maintain accurate records of client interactions
Draft letters and manage correspondence
Attend virtual and in-person briefing sessions
Ensure professional and courteous client communication at all times
Requirements:
1–2 years' call centre e...