Call Agent

Company Description
At Stitch Patches, we specialize in creating high-quality custom patches designed to meet the unique needs of our customers, whether for brands, teams, or personal projects. Based in the United States, our innovative team was founded to simplify the patch creation process, eliminating long wait times, complicated options, and inconsistent quality. Our mission is to make designing and ordering custom patches easy, enjoyable, and accessible. We are known for our commitment to excellence and delivering personalized solutions tailored to every customer.
Role Description
This is a full-time, on-site role for a Call Agent at Stitch Patches, located in Karāchi. The Call Agent will handle inbound and outbound calls, address customer inquiries, resolve concerns, and provide excellent customer service. Additional day-to-day tasks include updating customer records, coordinating with internal teams to ensure order fulfillment, and assisting clients with placing orders ...