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Call Center Advisor -Ateso Full Time

Exquisite Solution
Full Time Kampala, Central Region Information and Record Clerks
Posted:
February 26, 2026
Location:
Kampala, Central Region, Uganda

Job Description

Exquisite Solution Limited is seeking a motivated and customer-focused Call Center Advisor to support our client in the telecommunications sector. This role is ideal for candidates who are fluent in all the three languages Ateso, Kiswahili, and Luganda, as you will be the first point of contact for customers, providing professional and timely assistance across telecom products and services

Key Responsibilities

  • Handle incoming customer calls professionally, efficiently, and courteously in Ateso, Kiswahili, and Luganda.

  • Provide clear and accurate information regarding company products, services, promotions, and basic technical support.

  • Resolve customer inquiries and complaints effectively, escalating complex issues to relevant departments when necessary.

  • Accurately record all customer interactions and feedback in the CRM system.

  • Deliver excellent customer service to ensure high customer satisfaction.

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    Job Overview

    Job Type: Full Time
    Location: Kampala, Uganda
    Posted: February 26, 2026
    Deadline: April 07, 2026