Call Center Advisor Full Time

Exquisite Solution

Full Time Uganda, Uganda Information and Record Clerks

Posted:

February 23, 2026

Location:

Uganda, Uganda, Uganda

Job Description

Exquisite Solution Limited is seeking an enthusiastic Call Center Advisor to join our client in the telecom sector. In this role, you will serve as the first point of contact for customers, delivering timely and effective support across various telecom products and services.
Key Responsibilities
Handle incoming customer calls professionally, efficiently, and courteously.

Provide accurate information on company products, services, promotions, and technical troubleshooting.

Resolve customer complaints and escalate complex issues to the appropriate departments.

Log all customer interactions in the CRM system accurately and thoroughly.

Maintain high levels of customer satisfaction through excellent delivery service.

Meet individual and team performance targets, including call quality, resolution time, and customer satisfaction scores.
Qualifications and Requirements
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Job Overview

Job Type: Full Time

Location: Uganda, Uganda

Posted: February 23, 2026

Deadline: April 04, 2026