Call Center Agent - Banking & Financial Services
Coforge LimitedJob Description
We are hiring **Call Center Agents** to provide inbound customer support for banking and financial services products.The role involves assisting customers with inquiries, account services, and transaction requests, while ensuring compliance with internal policies and maintaining a high standard of customer experience.This is an excellent opportunity for individuals looking to grow their careers in the **Banking, Financial Services, and Insurance (BFSI)** sector, working with a structured team and international clients.
**Key Responsibilities**As a Call Center Agent, you will:- Handle **inbound voice calls** with professionalism and customer focus.
- Provide support on the following products and services:- **Credit Cards** (including reporting lost/stolen cards)- **Checking & Savings Accounts**:- **Debit Cards**:- **Online Accounts & Mobile Banking**:- **Bill Pay & Mobile Deposits**:- **Loans & Mortgages**:- Other voice-related tasks as mutually agreed upon.
- Inform cust...
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