Call Center Agent / CSR

Overview

Handle inbound and outbound customer calls efficiently. Provide accurate information regarding products and services. Resolve customer issues and inquiries in a timely manner. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and customer satisfaction.

Responsibilities

• Handle inbound and outbound customer calls efficiently.
• Provide accurate information regarding products and services.
• Resolve customer issues and inquiries in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: No prior experience required, suitable for entry-level candidates.
• Skills and Competencies: Excellent c...