Call Center Agent

• Handle customer inquiries and provide accurate information
• Assist with resolving customer complaints and issues
• Maintain detailed records of customer interactions
• Collaborate with team members to meet service goals
• Provide support for scheduling and appointment setting

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Ability to work in a team environment
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Excellent organizational abilities