Call Center Agent

Job Location and Status

On-site - Makati | No Experience Required | Bachelor | Full-time

Job Description

Responsibilities

• Respond to customer inquiries via phone or chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues efficiently.
• Maintain detailed records of customer interactions.

Qualifications and Requirements

• Educational Qualifications: Bachelor’s degree in any field.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Proficient in English, excellent customer service skills, and effective communication abilities.
• Working Conditions: Office environment, may include shift work or weekends.
• Qualities and Traits: Patient, empathetic, and adaptable with strong problem-solving skills.

Benefits an...