Call Center Agent

RSD Human Resource Management Consultancy

On-site - Mandaluyong No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Handle incoming calls and address customer inquiries effectively.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates are welcome.
• Skills and Competencies: Strong communication and inte...