Call Center Agent

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Description

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Open to all segments. With or without BPO experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy towards customers.
• Responsibilities and Duties...