Call Center Agent NO FINAL INTERVIEW

About the role

Aram Enterprises Inc. is seeking enthusiastic and customer-focused Call Centre Agents to join our growing team in General Mariano Alvarez Cavite. As a Call Centre Agent, you will be responsible for providing excellent customer service and support to our clients over the phone. This is a full-time position with opportunities for career progression within the company.

What you'll be doing

1. Responding to incoming calls from customers in a professional and courteous manner
2. Actively listening to customers to understand their needs and concerns
3. Accurately documenting customer interactions and following up as required
4. Troubleshooting customer issues and providing effective solutions
5. Adhering to company policies and procedures to ensure a high level of customer satisfaction
6. Proactively identifying opportunities to enhance the customer experience
7. Participating in team meetings and training session...