Call Center Agent | Pasay City

On-site - Pasay 1-3 Yrs Exp High/Senior High School Full-time

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Job Description

• Provide high-quality customer service and support to clients via phone, email, and chat.
• Handle inquiries, resolve issues, and ensure customer satisfaction in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and improve processes.
• Adhere to company policies and procedures while providing exceptional service.

Requirements:

• Educational Qualifications: HS Graduate / 2 yrs completed UG
• Experience Level: 1 yr
• Skills and Competencies: Strong customer service skills, Proficiency in English, Problem-solving abilities, Team player mentality, Strong work ethic
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Tra...