Call Center Agent

RSD Human Resource Management Consultancy

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a professional manner.
• Document customer interactions and maintain records.
• Assist in training new team members as needed.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills, ability to multitask, and customer‑centric approach
• Qualities and Traits: Patience, empathy, and attention t...