Call Center Agent

CALL CENTER AGENT (ON-SITE BATANGAS CITY)
Starting salary package for Probationary: PHP 15,500 - PHP 16,500.
Starting salary for Freelance Setup: Up to PHP 18,900 per month.
(Please apply only if the salary offer meets your expectations.) *Option to choose between Probationary and Freelance Setup.

Job Description:

• Outbound calls for surveys, lead generation, event invitations, and/or sales.
• Inbound calls to resolve customer queries or close leads/sales.
• Data entry to update customer relationship management (CRM) software.
• Respond to emails.
• Create reports using Microsoft Office and Google Drive.
• Meet the service level agreements set forth.
• Perform other duties as assigned.

Qualifications:

• Must be willing to work on-site: Batangas City.
• Excellent English communication skills.
• Typing Speed: at least 40WPM.
• Ability to work under pressure.