Call Center Agent

Locations:

Luzon: MOA, Vertis North, Silver City, Rockwell, EDSA, Greenfield, McKinley, Alphaland, Clark Pampanga, SM Aura

Visayas-Mindanao: Cagayan De Oro

Work set up: Onsite

Schedule: TBD, mostly shifting

Hiring Process:

• Some Accounts/locations are open to virtual processing and on-site processing.
• Upon receiving application, ACCPRO International will rerview your CV and reach out to you via email or SMS. (Make sure your contact details are updated)
• During screening, ACCPRO International will check which Account you are qualified
• You will be required to take an assessment after passing ACCPRO International's screening
• Kindly allow 3-5 days screening process

Responsibilities

• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer informatio...