Call Center Agent - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Call Center Agent. In this role, you will be part of a passionate team, engaging in outbound calls for surveys and lead generation, while also fielding inbound customer inquiries. Your efforts will contribute significantly to our client's success by ensuring a high-quality customer experience and efficient lead management. This position offers a unique opportunity to work from home full-time, serving clients primarily from the US and Canada. Join us to make meaningful connections and drive business growth!

Accountabilities

• Conduct outbound calls for surveys, lead generation, event invitations, and sales
• Handle inbound calls to resolve customer queries or close lead/sales
• Perform data entry for customer relationship management (CRM) software
• Respond to customer emails effectively
• Generate reports using Microsoft ...