Call Center / Credit Recovry

Qualifications & experience

· Minimum SPM (higher education is an advantage).

· Fresh graduates are encouraged to apply.

· Able to speak and write Bahasa Malaysia and English (additional language will be an added advantage).

· No experience needed (experience in collections, credit control, or customer service will be an added advantage).

· Good communication and negotiation skills.

· Able to handle difficult conversations with professionalism.

· Strong problem-solving skills and attention to detail.

· Basic computer skills.

· Able to work independently and in a team.

Tasks & responsibilities

· Contact customers with overdue payments to arrange settlements.

· Work with related teams to ensure timely collection.

· Negotiate repayment solutions with customers in arrears.

· Monitor overdue accounts and follow up promptly.

What we offer

· Basic + highly lucrative and attractive i...