Call Center Manager: Lead Team, Elevate Service & Ops

A leading technology firm in Islamabad is seeking an experienced Call Center Manager to oversee daily operations, manage staff performance, and ensure high-quality customer service delivery. This role requires a proven history in call center management, strong leadership skills, and the ability to analyze performance metrics. Key responsibilities include supervising staff, implementing operational improvements, and collaborating with other departments to enhance service delivery. Benefits include competitive salary, fuel allowance, medical insurance, and more.
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