Call Center Manager

Smoke Signal
Full-time Pilipinas, Pilipinas Other-General
Posted:
March 01, 2026
Location:
Pilipinas, Pilipinas, Philippines

Job Description

Smoke Signal is Arizona-based firm specializing in high-value services for U.S. homeowners. We're building a high-performance outbound call team, and we're looking for an elite Sales Floor Manager with flawless English, proven call center leadership experience, and the ability to drive a team to consistent weekly and monthly results.

This role is for someone who has managed outbound sales teams before, understands U.S. homeowner psychology, and thrives in a KPI-driven environment.

If you have 7+ years of BPO experience, strong outbound leadership, and the ability to hit ambitious targets — this is a top-tier opportunity.

What You Will DoDaily Leadership (10:00–11:30 AM MST)

  • Run daily sales training, accountability meetings, motivation, and role-play sessions.
  • Review scripts, refine objection handling, and build team culture.
  • Train new reps on system usage, dialing routines, and CRM discipline.

Performance Management

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Job Overview

Job Type: Full-time
Location: Pilipinas, Philippines
Posted: March 01, 2026
Deadline: April 10, 2026