Call Center Operations Specialist – Feedback & Follow-Up

PLUS Malaysia
Full-time , Selangor, Malaysia, Selangor Management & Operations
Posted:
March 02, 2026
Location:
, Selangor, Malaysia, Selangor, Malaysia

Job Description

A leading highway services provider is seeking a dedicated individual to handle incoming calls, manage customer feedback, and ensure effective communication. The role involves registering feedback into management systems, conducting follow-ups with customers, and preparing weekly reports. Candidates should possess strong communication skills and be compliant with company standards. This position offers an opportunity to contribute to customer satisfaction and operational efficiency.
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Job Overview

Job Type: Full-time
Location: , Selangor, Malaysia, Malaysia
Posted: March 02, 2026
Deadline: April 11, 2026