Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.

Recruitment Specialist

Description

• Handle incoming and outgoing calls in a professional manner.
• Provide accurate information regarding products and services to customers.
• Assist customers with inquiries, complaints, and issues efficiently.
• Document call interactions and maintain customer records accurately.
• Work collaboratively with team members to meet performance targets.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle stressful situations and effectively manage customer relationships.
• Qualities and Traits: Strong problem-solving abilities and a positive attitude.