Call Center Representative

Our client Premio Travel & Tours Pvt Ltd is looking for a Call Center Representative in Karachi.

We are hiring Call Center Representative to join our team. The ideal candidates should have good communication skills and a positive attitude. You will be responsible for handling inbound and/or outbound calls and assisting customers with their queries or concerns.

Key Responsibilities

• Handle customer calls in a professional and friendly manner
• Provide information, support, or solutions based on customer needs
• Record customer interactions accurately
• Follow communication scripts and company guidelines
• Meet performance and quality targets

Requirements

• Minimum Intermediate (FA/FSc) or Bachelor's degree
• Good spoken English and Urdu (other languages are a plus)
• Basic computer knowledge
• Strong communication and listening skills
• Previous call center experience is an advant...