Call Center Representative

Call Center Representative Looking for a dynamic opportunity in the insurance industry? Contribute to a customer-focused environment by supporting billing inquiries, assisting customers and brokers, and delivering exceptional service through phone and email interactions. With a hybrid work model, on-site training, and a variety of daily responsibilities, this role offers an engaging and stimulating professional experience. What is in it for you: Hourly salary of $19.15. 6-month contract. Full-time position: 37.5 hours per week. Rotating shifts within call centre hours. Monday to Friday: 8:00 am to 8:00 pm. Hybrid: 2-3 days/week in Markham office. On-site training for approximately 2 weeks. Responsibilities: Provide professional, timely, and courteous support to customers and brokers regarding billing inquiries. Investigate and resolve billing discrepancies in collaboration with brokers and underwriters. Support inbound insurance and claims-related inquiries and direct custome...